Welcome to TrendClothSales’ FAQ section. We’ve compiled answers to the most common questions about our adventure-ready fashion, global delivery options, and shopping experience. Whether you’re an urban professional or weekend explorer, find everything you need below.

Product Questions

What types of clothing does TrendClothSales specialise in?
We focus on performance-ready apparel for style-conscious adventurers, including:
  • Activewear for fitness and outdoor activities
  • Premium shirts for work-to-weekend transitions
  • Swimwear designed for active lifestyles
  • Versatile T-shirts and trousers/shorts collections
Are your products suitable for both urban and outdoor use?
Absolutely! Our fashion-forward pieces are designed to transition seamlessly from city streets to weekend adventures, blending style with performance fabrics.
How do I choose the right size?
Each product page includes detailed size charts. For performance wear like activewear and swimwear, we recommend checking measurements carefully as fit may differ from everyday clothing.

Shipping & Delivery

What are my shipping options?
We offer two convenient global shipping methods:
  • Standard Shipping (£12.95): Faster delivery via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: Eco-friendly option via EMS for orders over £50 (15-25 business days after dispatch)
Adventurer’s Tip: Order at least 3 weeks before trips to ensure timely arrival of travel essentials.
Which countries do you ship to?
We ship globally except certain Asian and remote regions. Note we cannot deliver to PO boxes or military addresses due to courier restrictions.
How long does order processing take?
Our Edinburgh team processes all orders within 1-2 business days before dispatch. You’ll receive tracking information via email when your package ships.
Are there additional customs fees?
Depending on your country’s regulations, customs fees may apply for international orders. These are the responsibility of the customer and aren’t included in our prices.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return window from the delivery date. Items must be unworn, with tags attached, and in original packaging.
How do I initiate a return?
Email our customer service at [email protected] within 15 days of receipt with your order number and return request. We’ll provide return instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a trackable service.

Payments & Accounts

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are processed securely in GBP (£).
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions and never store your full payment details.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders and save preferences for faster future purchases.

Customer Service

How can I contact customer service?
Our Edinburgh-based team is available via email at [email protected]. We typically respond within 1 business day.
What’s your physical store address?
You can find us at:
74 Grassmarket, Edinburgh, GB EH3T 1QW
Do you offer styling advice?
While we don’t currently offer personal styling services, our product descriptions include detailed information about each item’s features and best uses to help you create versatile wardrobe combinations.
Still have questions? Our adventure-ready fashion specialists are happy to help. Email us at [email protected] and we’ll ensure you get the information you need to shop with confidence.